While headquartered in Dongguan’s Guangdong-Hong Kong-Macao Greater Bay Area, WBE has built a global service network that supports clients across continents. The company’s expansion—from its 1995 Taiwanese roots to mainland China subsidiaries in Suzhou and Dongguan—reflects a strategic vision to deliver localized support in key industrial hubs, with plans for overseas offices in Southeast Asia and Europe.
WBE’s regional service centers act as hubs for rapid response. The Dongguan facility serves as the primary technical base, housing a 24/7 support desk, spare parts warehouse, and training academy. In Suzhou, the team specializes in semiconductor and display panel testing support, catering to clients like BOE and CSOT. This regionalization allows for industry-specific expertise: Suzhou engineers are certified in JEDEC testing protocols, while Dongguan teams focus on automotive and energy storage solutions.
Image caption: WBE service team in protective gear commissioning an explosion-proof test chamber at a BYD battery facility, highlighting on-site global support.
For international clients, WBE partners with local engineering firms to provide on-site service with minimal language barriers. When a Thai electronics manufacturer needed urgent repairs on a HAST chamber, the company dispatched a Bangkok-based partner engineer within 24 hours, supported by remote guidance from Dongguan’s technical specialists. This hybrid model combines local presence with WBE’s core expertise, ensuring consistent service quality worldwide.
The company’s global client roster—including SGS, UL, TÜV Rheinland, and Huawei—attests to its cross-border capabilities. For multinational corporations, WBE offers standardized service protocols across regions, ensuring that a test chamber in Germany receives the same calibration procedures as one in China. This consistency is critical for clients like Intertek, which requires uniform testing standards across 100+ global labs.
WBE’s export services also streamline international deployments. The company handles customs clearance, voltage adaptation (e.g., converting 220V equipment for 110V markets), and local regulatory compliance (such as CE marking for EU clients). When shipping a batch of temperature shock chambers to the U.S., WBE coordinated with UL to ensure all units met NEC electrical safety codes, eliminating import delays.
Looking ahead, WBE plans to establish technical support offices in Singapore and Germany by 2025, further expanding its global footprint. These hubs will serve as R&D satellites, adapting products to regional needs—such as developing desert-proof test chambers for Middle Eastern energy projects. As evidenced by its partnership with Royole (a foldable display innovator), WBE’s ability to deliver localized service at scale has made it the go-to testing partner for global innovators.